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Bally Casino

star-rating 4.6/5
Customer Support
star-rating 4.9/5
Game Selection
star-rating 4.5/5
Payment Selection
star-rating 4.4/5
Bonus
star-rating 4.6/5
Game Licenses
Debit cards & other payment methods
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What does John have to say?

My experience with Bally Casino in the UK has been a mix of pleasant surprises and mild disappointments. Signing up was a breeze, and I was playing games within minutes thanks to their user-friendly registration process. The interface is sleek and intuitive, making it easy to navigate through the site, whether I was on my laptop or mobile. The standout feature for me was the promotional offers—they’re clear, frequent, and mostly come without wagering requirements, which is a rare and welcome find. However, I was a bit let down by the limited game selection, especially the lack of popular progressive jackpot slots, and the absence of a loyalty program. Despite these shortcomings, the overall experience was positive, particularly for those who value ease of use and straightforward bonus terms.

 

 

Author

Valentino Castillo

Pros & Cons

There are quite a few brilliant elements of Bally Casino that stand out and a few others that bring the overall experience down. And I suppose these are the qualities and defects that stuck with me the most.

Pros
  • Thumbs-Up Brilliant set of wager-free promotional offers.
  • Thumbs-Up User-friendly interface and navigation.
  • Thumbs-Up 24/7 live chat and email customer support.
Cons
  • Thumbs-Down Limited game availability, especially with progressive jackpot slots.
  • Thumbs-Down No loyalty program or VIP club.

Bally Casino UK Review

Bally Casino is one of the most established casino brands in America and made the jump to the UK in 2023. So, I’ll be giving you an in-depth look at my experience with the British version of the site, letting you know how I got along with signing up, navigating the site and playing games, and the state of promotional offers, mobile accessibility and payment methods.

Bally casino Main Page

Bally Casino Bonuses

Bonuses and promotions are an integral part of an online casino and I’m quite impressed by the set of promotional offers that Bally Casino has put together. Sure, they might not be the biggest deals you’ve ever seen, but they strike the right balance between the goods they offer and the requirements they impose. You also get a great selection of bonuses for both new and existing players, with the reload bonuses giving you reasons to log in several times a week and claim their goods.

Another point I have to mention is just how easy it is to see the casino’s promotional offers. Bally Casino has them all grouped in one section, where you can easily sift through them and see their offerings and requirements before deciding if they’re the right fit for you.

Bally Casino Welcome Bonus

Bally Casino Home Page

Some online casinos like to go all out and dazzle players with welcome bonuses that promise thousands in bonus cash and hundreds of free spins. Then again, these deals tend to come with some rather high wagering requirements and short expiry periods which I’m not all that keen on. But Bally Casino goes for a simple yet effective welcome bonus, offering 30 free spins with zero wagering requirements.

You get the welcome bonus after signing up and making a first deposit over £10, then wager a minimum of £10 on any of the available games. You then get 30 days to spend your free spins and any winnings you make are added to your account as real money with no strings attached.

Bally Casino Reload Bonuses

A quick look at the promotions section of the site showed me reload bonuses for practically every day of the week. You get a reason to jump back in every day, claiming free spins, bonus cash, cashback deals and more. The exhaustive list on offer includes the following:

  • Mystery Mondays – Get up to 10 free spins.
  • Tuesday Cash In – Win up to £50 in cash prizes from playing video slots.
  • Winning Wednesday – Play video slots and win a £50 prize.
  • Thursday Night Live – Get a 10% cashback on your live casino losses.
  • Free Spins Friday – Wager £5 on selected games and get five free spins.
  • Game of the Weekend – Play the selected game of the weekend to win prizes from a pot of £3,000.

Refer a Friend

I’m always up for another helping of bonus cash and free spins. So, understandably I was quite thrilled to see the Bally Casino Refer a Friend bonus. You essentially get £20 and 30 free spins for each friend that joins.

Of course, these friends need to register, deposit a minimum of £10 and wager over £40 for you to get your bonus. But hey, if you have friends who are willing to do good on those requirements, then you get yourself a nice boost. It is limited to a maximum of five friends though, so the rewards from the scheme are ultimately finite.

Wagering Requirements

Wagering requirements tend to be one of the most divisive issues with online casino promotions. On the one hand, I understand that online casinos need to make sure they somehow get their money’s worth and aren’t simply handing out free cash that people won’t even use at their site. But on the other hand, wagering requirements can be sneaky and steep, with deals promising one thing and then delivering something far less lucrative.

So, I like the approach Bally Casino has taken, where it has effectively removed all wagering requirements from the site. Sure, the refer a friend bonus asks that the friends wager a minimum of £40 and some of the reload deals ask that you wager a minimum of £10, but these are pittances when compared to the 35x and even 50x wagering requirements you’d get at other sites.

The only downside here is that the bonuses themselves are quite small and not worth all that much money. This is ultimately a question of opinion, but I’d much rather get a small bonus with clear and transparent terms, than claim some massive haul worth thousands in bonus cash, only to realize I’ll need to wager loads more if I hope to turn any of it into actual money.

So, all in all, the zero wagering requirements position Bally Casino has taken feels like the right way to go for me.

Games Section at Bally Casino

Bally Casino Slots

The site seems to have gone for a quality-over-quantity approach with its games, offering over 400 online slots, table games, live casino titles and more. There’s still a load of variety to choose from, but I found it to be a far cry from the humungous game libraries that other online casinos have, with thousands upon thousands of games on offer.

Even so, the slightly more conservative selection at Bally Casino still features a few gems, including games from top providers like NetEnt, Microgaming and Red Tiger. The only disappointment is the library’s navigation and filtering.

You only get a very limited set of tools to filter and sort through the library and although there are some useful preset categories like new games and classics, I would have much rather been able to have more agency in putting these sections together myself. The search function is also quite limited, so much so that you can’t even search for games by provider.

It may not be a dealbreaker, but I did feel quite let down by the lack of useful tools in this department.

Slots at Bally Casino

The slot section is, of course, the biggest of the lot and I was glad to find an excellent mix of both beloved classics and exciting new releases.

There are quite a lot of categories to sift through, including Top Slots, Bally’s Favourites and Global Top Hits. You can also check out the Stars the Limit and Big Spin Winners sections for some of the more rewarding view slots out there, including Primate King, Fruit Shop Megaways and Gonzo’s Quest Megaways.

I enjoyed playing through a few of my favourite slots, including Starburst, Bonanza Megaways and Twin Spin. They hold up quite well and they ran well when I played on both my laptop and smartphone. But I am also constantly on the lookout for the next best thing and dipped my toes into the new games section to check out the new releases the site has to offer. Luckily, I managed to hit on a few modern gems too that were worth checking out.

Video slots are my first port of call at any online casino, and although I didn’t get as much variety as I would at other online casinos, I still managed to find a few great gems that kept me spinning for quite some time.

Progressive Slots

Although there are plenty of good slots that make the regular video slot section worthwhile, I was very disappointed by the choice of progressive jackpot slots. There are a handful of minor (and rather obscure) progressive jackpot games on offer, but the site is missing out on all the top pots. You won’t find any Mega Moolah, Mega Fortune or Age of the Gods games here, and this might be a dealbreaker for those among you who want to chase these lucrative pots.

Casino Table Games

Moving over to a more traditional style of gameplay, I tried out some of the Bally Casino table games. The selection here is quite small, but you get a choice of some table game favourites, including Blackjack, Poker and Roulette. There are a few exclusive variations of these games and you’ll also get some popular titles like 100 to 1 Roulette, Single Deck Blackjack and 20p Roulette.

Bally Casino Live Casino

Although I generally prefer video slots, I do enjoy switching things up for some live casino games. It’s a completely different experience and luckily Bally Casino has put together a selection of excellent games, most of which are provided by Evolution Gaming.

I played through a few rounds of the online casino’s high payout games which include popular games like XXXTreme Lightning Roulette, Instant Super Sic Bo and XXXTreme Lightning Baccarat. It’s a modest variety of games and the list gets even shorter if you’re into live game shows, although you still get hits like Crazy Time, Crazy Coin Flip and Mega Ball.

Bally Casino Bingo

I’ve got to admit, I’m not much of a bingo fan myself and wouldn’t generally scour the net looking for virtual cards to mark. But if you happen to enjoy the number fetching game, then you’ll find quite a few varieties to enjoy at Bally Casino. They may not have the sizable prizes that other games bring to the table, but you can fire up titles like Snap Bingo, Bubble Up Bingo and Play Off Palace and start marking those numbers away.

Deposit and Withdrawal Methods Available

Of course, before I started playing through the selection of Bally Casino games, I had to make sure I had to fund my account. The deposit process was quite straightforward, but the actual choice of deposit methods turned out to be quite limited. I was able to pick from popular debit cards like Visa and Mastercard or opt for an e-wallet solution like PayPal or Apple Pay.

I opted for the PayPal option and although this has a smaller maximum deposit cap, it was enough for the amount I needed to place. The deposit was instant, although the casino does say that deposits can take up to one hour to appear in your account. All deposits must be over £10 too, which means that any initial deposit you make will claim the welcome bonus.

Withdrawals, on the other hand, turned out to be even more limited. Without the PayPal option, I had to choose between Visa, Mastercard or Apple Pay. I went with Mastercard this time around and got the funds back in my account in less than a day. All the available withdrawal methods have fast withdrawal times of up to 24 hours, but if you’re using a Visa, these might run up to 72 hours in some cases. If you go for Apple Pay, you can only withdraw with a bank transfer through the e-wallet.

Deposit Methods & Processing Times

Deposit Method Min. Deposit Max. Deposit Processing Time
Visa £10 £10,000 0-1 hour
Mastercard £10 £10,000 0-1 hour
Apple Pay £10 £5,000 0-1 hour
PayPal £10 £5,500 0-1 hour

Withdrawal Methods, Limits & Processing Times

Withdrawal Method Min. withdrawal Max. Withdrawal Processing Time
Visa £10 £250,000 4-72 hours
Mastercard £10 £25,000 4-24 hours
Apple Pay £10 £25,000 4-24 hours

Bally Casino on Mobile

I also decided to take the casino for a spin on my Android smartphone. The site’s responsive design is excellent, with the interface adapting to fit the smaller screen size and touchscreen controls. In some ways, it felt even easier to navigate on the smaller phone screen, with the compact design making it easier to immediately find the categories I was looking for. All the same features, games and promotions are here too and it felt like a very seamless transition when I switched between devices. I used a Chrome browser to play, but the site is also available on other popular mobile browsers, as well as iOS devices.

Bally Casino Mobile App

I also downloaded the Bally Casino mobile app from the Google Play Store. It’s very similar to what you get from a responsive website, although it is admittedly more fluid and responsive. You can also get the iOS version from the App Store and in both cases, the apps can be downloaded immediately without any sort of workarounds.

Bally Casino Customer Service

Customer service at Bally Casino manages to hit all the marks, offering 24/7 support across both email and live chat services. I tried testing out the live chat option which can be easily accessed from the chat button at the bottom of the screen. I got a pretty good response time too of around two to three minutes. The member of staff I spoke to was very helpful and could directly answer all my questions.

The site also has a great FAQ section with loads of useful categories and a solid search function. I ended up finding loads of helpful information through it, which means you get answers to minor queries without having to bother with customer support every single time.

🌐 Languages English
⏰ Availability Email: 24/7

Live Chat: 24/7

📧 E-mail [email protected]
☎️ Helpline Not Available
💬 Live Chat Yes
❓ FAQs Yes

Bally Casino Overall User Experience

The site’s interface is potentially one of its biggest assets. I found it easy to navigate my way through all the different sections and game categories and that user-friendliness extended to the mobile versions of the site too. It’s aesthetically pleasing too, with bright colours and a bold design that doesn’t ever feel like it’s trying too hard.

Bally Casino Login – How to Sign Up

I was itching to see all that Bally Casino had to offer, but first things first, every online casino experience starts with a registration process. So, I followed these steps and had my account sorted within a few minutes.

  • Visit ballycasino.co.uk
  • Hit the Join button – It’s very clearly placed at the top right corner of the screen, so I immediately spotted it and started registration.
  • Enter personal details – The first page asked me to input my email, title, full name, date of birth and gender, so it was pretty straightforward.
  • Enter account details – Next up, I was asked to enter a username and password. As always no spaces are allowed with usernames between four to 16 characters and passwords between eight to 64 characters.
  • Enter contact details – Lastly come the contact details. I was able to get my address automatically input by simply entering my postcode. Then it was just a question of adding my contact number and agreeing to the terms and conditions.
  • Now hit the join button and get ready to make your first deposit and start playing.
Bally Casino Register

Reliability of Bally Casino

Bally Casino has built a great reputation over the years, and although it’s relatively new to the UK, it has been very successful for years in the US. The brand even runs brick-and-mortar casinos across the pond, with loads of experience in all aspects of casino play. The site itself runs with a license from the UKGC, as well as the GRA. It uses 128-bit SSL encryption to secure all your data and even features responsible gambling tools like deposit limits, account cool offs and self-exclusion.

How Bally Casino Compares To Similar Brands?

When compared to LeoVegas, I’d say that Bally Casino doesn’t quite match the selection of games and payment methods that the former has to offer. But then again Bally Casino comes with an arguably better interface and promotional offers with zero wagering requirements, which eclipse the ones LeoVegas has to offer. This preference may vary from one player to another but I’d certainly pick wager-free offers any day of the week.

I’d also say the same when comparing the site to Videoslots casino. Sure, Videoslots has a nearly endless selection of video slots to choose from, but its promotional offers have way steeper wagering requirements. It also charges a fee on multiple same-day withdrawals, whereas Bally Casino lets you make as many as you like at no extra cost.

My Verdict on Bally Casino

Bally Casino is possibly one of the most renowned names in casinos in the US. So, I did go into the site with some rather high expectations and in the end, the experience turned out to be a bit of a mixed bag.

But I’ll start with the positives first. The interface is fantastic. It’s really easy to get to grips with all the different sections on the site and I could easily switch between playing games, managing my account and checking on available promotional offers. Speaking of which, the promotional offers turned out to be one of my favourite things here. They may be smaller than the deals you get elsewhere but they’re clear, constant and mostly wager-free.

My biggest gripe ended up being the game selection itself. Yes, you get a good variety of titles from providers, but that list is quite small when compared to the competition. I was particularly disappointed with the scarce availability of progressive jackpot slots which didn’t include any of the top games I’m used to playing. It would have also helped to have a loyalty program of sorts, something that could earn me rewards for my deposits and real money wagers.

So, all in all, Bally Casino turned out to be mostly a good experience with a great interface, excellent mobile compatibility and loads of fantastic promotions, even if the game library is quite limited and the site lacks a loyalty or VIP program.

FAQ

Here’s the list of most commonly asked questions regarding Bally Casino.

Bally Casino tries to immediately verify your identity with the provided information, but if it cannot do so immediately it will ask for proof of identity. This can be a government ID, driving license or passport.

Bally Casino hosts several game tournaments across the year, focusing on different games and offering a variety of lucrative prize pots.

The majority of the Bally Casino promotions are updated throughout the year and while some deals can be claimed every week, others are specifically offered for a limited period.

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Online Casino Expert

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Valentino Castillo, a trusted expert in online casinos, provides comprehensive and unbiased reviews to empower players. With insights on winning strategies, no wagering casinos, mobile and bitcoin casinos, as well as the best RTP and new casinos, Valentino helps players make informed choices. His expertise enhances the overall gambling experience, ensuring players can navigate the online casino landscape with confidence.

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