JackpotCity Casino Review

How to Open an Account at Jackpot City: My Experience

Signing up on Jackpot City only took me five minutes. This is how I did it:

1. Go to JackpotCity website.
2. Click on the “Join” button at the top right corner of the site.
3. Enter your personal details. The form asked me for my title, first and last names, and date of birth.
4. In the second step, create a unique username and a strong password, and enter your email.
5. In the final stage, select your country of residence and add your address details and mobile number. During this step, I also chose to set a deposit limit for my account.
6. Confirm that you’re 18 or older, read and agree to the terms, and opt in for the welcome bonus. Here I also checked online if there are bonus codes available for Jackpot City, but I couldn’t find any.
7. Deposit and play! I’ll get into the deposit process later in this review.

Verified Jackpot City Bonus Offers

I found very few bonuses at Jackpot City. The bonuses I did find are good with long validities, but the wagering requirements are high at 50x. You can claim daily free spins, which I found very interesting. There are also daily, weekly, and monthly tournaments to participate in, including Pragmatic Play’s long-standing Drops&Wins promotion.

How I Claimed Jackpot City’s Welcome Offer

I opted in for the welcome bonus during registration, so I only needed to make a minimum deposit of £20 to claim it. You can claim the offer within seven days after registration, and it matches your first deposit 100% up to £100. You then have 30 days to fulfil the wagering requirements.

The part of the welcome bonus that really impressed me was the 100 free spins to use on the original Gold Blitz slot or the exclusive Jackpot City Gold Blitz. As soon as I staked £20 on any Games Global slot, Jackpot City gave me the spins. What got me hooked was that I didn’t have to wager the winnings from free spins and could withdraw them instantly.

Other bonuses I found at Jackpot City

Unavailable Bonuses at Jackpot City

I’m not very pleased with the bonus selection as several types of promotions are missing. Jackpot City claims that there’s a loyalty programme, but I couldn’t find the specifics on the UK site, and I believe it may not be available to players in the UK, which is disappointing. You also won’t get these bonuses on the platform:

• Birthday bonus
• Refer a friend

Wagering Requirements at Jackpot City

The 50x wagering requirement is pretty high, and it’s too tough for players with a small bankroll. The no deposit free spins have a 30x rollover on the winnings, which I think is reasonable. However, if you somehow win the grand prize of £1 million on the Mega Money Wheel, you can imagine how hard it’ll be to wager £30 million.

Slots I Played at Jackpot City

I found more than 530 games from top developers, like Pragmatic Play and Games Global (previously Microgaming). I had a grin on my face when I found my favourite titles, including Big Bass Splash, Eye of Horus, and Wolf Gold Ultimate. I also checked out the classic slots category, where I found Seven 7’s, Vegas Megaways, and others that go well with Jackpot City’s Vegas theme.

How I Selected and Played The Best Slots

I carefully selected my slots based on:

• RTP: I prefer slots with an RTP above 96%.
• Volatility: I try to stick to low or medium volatility slots as I prefer a lower risk strategy.
• Minimum Bet: I always look for slots that accept minimum bets of £0.10 to prolong my gaming sessions.
• Paylines: I like playing slots that pay both ways or anywhere on the grid.

💡Did you know? The Big Bass slots have their own tab, which is perfect for fans of the franchise, like me.

Progressive Slots at Jackpot City

Having 70+ jackpot slots in the lobby is a good perk for an online casino in the UK. What impressed me further was the size of the progressive jackpots—reaching up to three million! Here are the progressive jackpot slots I loved playing:

• Book of Goddess Mega Moolah
• Sherlock & Moriarty WOWPOT
• Cash ’N Riches WOWPOT Megaways

Games Section at Jackpot City Casino

Jackpot City only partners with 12 game providers, including Games Global, Pragmatic Play, Evolution, and Blueprint. Yes, the number of developers is low but I would argue that it’s better to work with a few top developers than to work with hundreds that produce low-quality games.

Casino Table Games

Jackpot City has 50+ classic table games. Roulette and blackjack are the most prominent games, with 26 and 20 tables. I also found 12 poker games, including variants like Joker Poker and Aces & Eights.

The numbers might look small, but I can confirm that they cover almost all of the popular variants with low- and high-stakes tables available. However, I was shocked to find that there are no craps tables, and the only baccarat tables are live.

Jackpot City Live Casino Games

This is where I could get a taste of real casino action, with 40 live casino tables at my disposal. I particularly liked the game show section with 12 titles, including my favourite, Crazy Time.

Aside from game shows, I was pleased to find eight roulette games, six baccarat, three blackjack, and five poker tables, and six miscellaneous games. I really loved the social experience with real dealers and HD streaming. These are the titles I recommend:

• XXXtreme Lightning Roulette
• Mega Fire Blaze Blackjack
• Ultimate Texas Hold’em

Deposit and Withdrawal Methods Available

I found six banking methods at Jackpot City that include debit cards and e-wallets. I went to the deposit page, and chose Visa, and the rest of the fields were populated automatically. Next, I just entered the deposit amount and the security code, and hit “Confirm.” The best part? It only took one minute for the casino balance to reflect the deposit.

Deposit Methods & Processing Times

Withdrawal Methods, Limits & Processing Times

💡Did you know? If your balance is less than £5 and you still want to withdraw, Jackpot City Casino will process the withdrawal but also deduct £1 from your balance to cover the processing fee.

My Experience Withdrawing Cash At JackpotCity Casino

My withdrawal from Jackpot City was swift. I used the same Visa card for withdrawal as I deposited with, and the money reached my account in 48 hours, whereas other casinos usually take three days. If you want to make an e-wallet withdrawal, I can confirm that it takes less than 24 hours because I tested out PayPal, too.

JackpotCity Mobile App

I downloaded the Jackpot City mobile app on my Android, and the speed and graphics amazed me. After testing out a bunch of games, I realised that it’s more optimised than the mobile site. The transitions are better, there are no lags, and all the elements fit my screen size perfectly. You can download the Android app directly from the official casino site or from the Google Play store. iOS users, however, have to take a different approach:

1. Search and locate the app in the App Store.
2. Download it and install it on your iPhone or iPad.
3. Log in and play.

Did Jackpot City’s Customer Service Resolve My Issues?

Yes, I only needed to click on the “Live Chat” link at the top of the help centre. The live chat personnel solved my query in just a couple of minutes. However, the email I sent took about 12 hours to be acknowledged.

Reliability of Jackpot City

Launched in 1998, Jackpot City operates under the ownership of Betway Limited. It is licensed by the UKGC, MGA, AGCO, and Kahnawake Gaming Commission, which are all respected regulators that hold casinos to high standards. Plus, the operator offers several responsible gambling tools:

• Deposit limits
• Take a break
• Session reminders
• Self-exclusion
• Internal checks
• Account closure

These factors all point to the fact that Jackpot City is a site you can trust.

Is JackpotCity Casino Legit?

I can confirm that the site is SSL encrypted with PCI-DSS compliance for transactions. I always look for eCOGRA certificates to ensure fairness of games and Jackpot City proudly showcases theirs.

Jackpot City Reviews and Ratings: What Do Players Say?

After a great experience at Jackpot City, I was surprised to find that their Trustpilot rating is 1.3. However, people typically review casino sites when they have a bad experience. Most complaints were about bonuses and withdrawals. The comforting fact is Jackpot City goes above and beyond to solve the issues, and the updated player reviews reflect this commitment.

Jackpot City Casino Alternatives

When I compared Jackpot City to Kwiff Casino, I found that Kwiff’s welcome bonus of 200 free spins was less generous than Jackpot City’s £100 bonus + 100 free spins. Kwiff also offers fewer table games and providers.

Pub Casino (2023) proved to be tough competition, but Jackpot City came out victorious with its decades of experience (since 1998). Pub Casino doesn’t offer an Android app either. The minimum withdrawal of £10 at Pub Casino is also higher than Jackpot City’s £5.

Final Thoughts on JackpotCity

In all honesty, I had a great time playing my favourite games at Jackpot City. I’m not very pleased with the bonuses because of the high wagering requirements. However, I can safely say that the operator’s processing speed and commitment to safe and responsible gambling are second to none.