Logo image for JackpotJoy Casino

JackpotJoy

star-rating 3.5/5
JackpotJoy Casino is primarily known for its bingo offering which makes it a heaven for bingo players. Besides bingo, the casino also provides a selection of slots, table games, scratch cards, and live casino games but, sadly, falls short in terms of third-party game developers and payment options. The site also features a VIP program with exclusive bonuses and events for loyal players. Customer support is available 24/7 through email, live chat, and phone.
Customer Support
star-rating 3.5/5
Game Selection
star-rating 3.5/5
Payment Selection
star-rating 3.5/5
Bonus
star-rating 3.5/5
Game Licenses
Logo image for United Kingdom (UKGC)
Debit cards & other payment methods
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Quick casino info

Founded

2002

Owner

JPJ Group

Games Amount

1000+

Game Providers

Betsoft, Big Time Gaming, EGT (Euro Gaming Technology), Microgaming, NextGen, Novomatic, Play n GO, Fugaso, Push Gaming, Quickspin

Support Email

[email protected]

What does John have to say?

While unbeaten at bingo, for casino players there are simply better options around, especially since Jackpotjoy doesn’t involve many third-party game developers. They do not offer some of the popular payment options and placed a maximum withdrawal limit that might discourage some high rollers. We honestly believe they should offer more providers and more casino games to players. By increasing the portfolio they would attract regular players to their bingo rooms while catering for the ones that prefer slots or table games. In fairness, they do meet players half-way by offering a bunch of regular promotions with great rewards for winners.

Author

Valentino Castillo

Play £10 Get £50 of Bingo or 30 Free Spins

Visit Site See full T&Cs for more detail. 18+ Please Play Responsibly.
Pros
  • Thumbs-Up Exclusive bingo and slot games
  • Thumbs-Up 24/7 customer service
  • Thumbs-Up Interesting regular promotions
Cons
  • Thumbs-Down Almost no third-party game developers
  • Thumbs-Down Confusing FAQ

Jackpotjoy is the number one destination for all bingo lovers! While there is a variety of other games on offer, including slots and table games, the focus clearly lies in delivering a satisfying bingo experience.

You might have seen a TV ad with their most recent brand ambassador Patrick Joseph “Paddy” McGuinness, a famous English comedian that seems to fit the role. He appeared in shows like Top Gear and Take Me Out.

Jackpotjoy isn’t really meant for the regular casino player in particular. They do offer casino games but it’s mainly a social place for players to meet and play bingo together. That’s why they emphasise their chat capabilities and tournament features.

In terms of slots, there is a sizeable selection but since they are mostly provided by one developer, that in itself isn’t a reason to sign up. Instead, Jackpotjoy has many big bingo jackpots and instant-win promotions that are worth a look.

JackpotJoy Casino

star-rating 3.5/5
1000+

Games

Play £10 Get £50 of Bingo or 30 Free Spins

JackpotJoy Promotions and Bonuses

Apart from the Welcome Bonus, Jackpotjoy offers several regular weekly and monthly promotions like:

  • raffles,
  • prize pools,
  • JackpotJoy Box Bonanza giveaway, and
  • side games in the chat rooms.

The hosts interact with you and can even give you prizes and organise side games inside these chat rooms. Alternatively, you can take advantage of referring a friend to get some extra rewards and after some time, you can become a loyal player with VIP benefits. Please gamble responsibly.

Jackpotjoy Welcome Bonus for Bingo Lovers

The JackpotJoy welcome casino bonus is a package deal of bingo tickets or free spinswith no wagering requirements.

For your first deposit you get £50 in Bingo tickets OR 30 wager-free spins for Double Bubble (1p per spin)

Instead of placing wagering requirements, Jackpotjoy asks you to make the minimum deposit of £10 and play the full amount before the bonus is yours. Compared to the usual wagering requirements between 30x and 40x, playing with £10, is very fair – especially since you can win using this money and get to keep your winnings.

Significant terms and conditions:

  • 18+ new members only. You must opt in.
  • Min £10 deposit & wager.
  • 30-day expiry from deposit.
  • Free Spins on Double Bubble.
  • 1p coin size, max lines.
  • Bingo: Advertised ticket value based on £1 tickets.
  • Game availability & restrictions apply.
  • Read the full T&Cs.

Wagering Requirements

Apart from wagering at least £10 in cash on any games, there are no extra requirements. You play and it’s yours.

Jackpotjoy Casino Bonus Codes

You don’t need a bonus code to activate any bonus or promotion on the site. Simply follow the offer links and follow the instructions. If for some reason you have a code, you can use it upon opening your account or later when depositing.

Chat Games and Room Credits

These are little games that the host comes up with and they can be something as simple as typing something into the chat first or guessing games, a quiz, etc. Regardless of the game, the Chat Host will always explain the rules beforehand. You can win 9 Chat games in a 24-hour period.

Playing these side games are fun and on top of that, you can also win Room Credits. From time to time the host may add a small amount to the balance of everyone in the room, it could be part of a promotion, to celebrate something, or simply because they felt like it. We all love some freebies, right?

Refer a Friend to Get Rewards

You can invite a friend to join you at Jackpotjoy and by doing so you can get a reward. When you refer someone, they must fill in the registration form mentioning your referral. Then they need to deposit and meet a £40 wagering requirement by playing on the games available. After that, you can receive your rewards.

Can You Play Free Games on Jackpotjoy?

It may sound a bit awkward for a UKGC casino but Jackpotjoy has some games available for free if you meet the requirements, obviously.

You can win up to £1,000 and grab up to 50 Free Spins in one of the 4 games available – in this specific one, you must have wagered at least £2 in the last 7 days and made 1-lifetime deposit of £10 to play. To be sure, always read the terms and conditions before playing.

Does Jackpotjoy Offer Any VIP Benefits?

Their VIP team review accounts as an ongoing process to see which members qualify for VIP status. They will let you know by email or phone if you qualify, and they will send you a welcome email with more information about the exclusive VIP bonuses, events, and promotions. VIP rewards are designed for players who can afford to play with regular, high wagers. Not everyone can be a VIP, please gamble responsibly.

They give back to you for your loyalty through the Box Bonanza, which is basically 3 boxes with a chance of winning fantastic cash prizes, bonus spins and bingo tickets. You can find them from time to time in your account, so keep an eye for it.

Top 4 VIP benefits include:

  1. VIP-only exclusive promotions
  2. A dedicated VIP Account Management team
  3. Regular VIP Box Bonanza games with the chance to win cash prizes
  4. The chance to win a cash prize on your birthday, and gifts at Christmas

VIPs also have the chance to be invited to prestigious group events.

Top 5 amazing events one can enjoy:

  1. Ladies Day at Royal Ascot
  2. Top international rugby games
  3. Cheltenham Gold Cup
  4. Summer and Winter VIP Parties
  5. VIP-only luxury holidays

How to Open a Jackpotjoy Account?

It can be done easily in three simple steps. Just fill in the basic information and get started in no time!

Step 1

  • Email
  • Title
  • Full name
  • Currency
  • Date of Birth
  • Gender

Step 2

  • Username
  • Password

Step 3

  • Home address
  • Phone
  • Mother’s maiden name
  • Referred by a friend (choose yes or no)
  • Promo code (if you have one)
  • Confirm you’re over 18 years of age
  • Subscribe to newsletter

JackpotJoy casino opening account

Payment & Processing time

Jackpotjoy casino accepts deposits from the following methods:

There is a limited number of payment methods available and most of them have a quite fast withdrawal process. Withdrawals via E-wallets can show up in minutes, while debit cards can take 1-5 days to be completely processed.

Note that PayPal and Paysafecard cannot be used as a first deposit method but will be available for the second and subsequent deposits. If not, simply drop a message and their Customer Support will look into it.

When referring a friend, their first deposit cannot be made using Paysafecard because they won’t be able to trace it and link it to you in order to reward you, so let them know that.

Are Jackpotjoy Payments Secure?

Jackpotjoy casino utilises SecureCode and Verified by Visa, which are services that enhance your existing card’s security. A private code gives added protection against unauthorised use of your card when you make payments at Jackpotjoy. There are not many details but since they’re licensed by the UKCG, they expected to use encrypted protocols to transfer payment data.

As a standard practice for casinos under UKGC regulations, upon your first withdrawal, their compliance department will get in touch asking you to provide basic identification. Other additional checks may occur to make sure you and your account are safe at all times.

JackpotJoy casino games

Jackpotjoy Casino Games

Jackpotjoy casino portfolio is not the biggest of all since their focus is mainly on Bingo products but there is a sizeable collection of slots designed by Gamesys exclusively for the site, and Jackpotjoy has slowly started adding NetEnt classics. While casino players won’t go head over heels here, fun is something ever-present within the existing selection.

There are more than 100 online casino games available for players and a wide variety of bingo games, scratch cards and a bunch of promotions to balance everything in a way that helps soften the blow of not having the most common and well-established casino game providers.

A good number of Bingo games have a jackpot prize attached and it’s simply marvellous because you probably won’t find a comparable number of Bingo jackpot games like these guys here.

Here are the 6 Jackpotjoy game types you can expect

  1. Bingo in both 90 ball and 75 ball variants
  2. Bingo royale
  3. Slots
  4. Table games
  5. Live casino
  6. Scratch cards

Jackpotjoy Live Games

The live casino selection has all the basic games provided by Evolution Gaming, so you can expect a seamless and joyful experience at all times. While there is not a massive selection on the display, you can definitely have fun with blackjack, baccarat, poker, roulette and even the random games like Deal or No Deal.

Is Sports Betting available at Jackpotjoy?

Ponies and hounds won’t be found here since there’s not a dedicated section for sports betting. They’re all about bingo, remember?

Can You Play Jackpotjoy on Mobile?

Jackpotjoy is available to play on a mobile using both Android or iOS, their website is fully responsive and almost all the games should be displayed fine on your screen. Until now there’s not a dedicated Jackpotjoy casino app though. Just make sure your mobile is updated with the latest operating system version to avoid security issues.

How to Contact Customer Support?

They do have excellent customer service and it’s available 24 hours a day, seven days a week via telephone, email and live chat, however, video chat is available. You can find it in the website’s help section, where you can also find answers to all frequently asked questions. We have to point out that the existing FAQ is not the easiest one to find answers but do the job if you’re a bit patient.

3 Ways to Contact Jackpotjoy Customer Support:

  1. Phone: 0800 458 0770 (calls are free)
  2. Fill out the email form
  3. Live Chat

Additional Information

The website Jackpotjoy casino is part of the JPJ Group plc, which is an online gaming holding company originally founded as The Intertain Group Limited. They own and operate a few companies and sites, including Vera&John, Costa Bingo and InterCasino.

They operate mainly in the UK but have a foothold in many countries where gambling is legal, which comprehends several European countries. The JPJ Group plc have shares listed on the standard listing segment of the Main Market of the London Stock Exchange, while the Exchangeable Shares are listed on the Toronto Stock Exchange.

This alone would give peace of mind to players because apart from being regulated by the UK Gambling Commission, they’re listed on the Stocks, so they definitely won’t risk that trying to fool players.

+5 Years of Experience
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Online Casino Expert

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Valentino Castillo, a trusted expert in online casinos, provides comprehensive and unbiased reviews to empower players. With insights on winning strategies, no wagering casinos, mobile and bitcoin casinos, as well as the best RTP and new casinos, Valentino helps players make informed choices. His expertise enhances the overall gambling experience, ensuring players can navigate the online casino landscape with confidence.

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