The Palaces

The Palaces

3.0 rating
3 /5
The Palaces casino brings your favourite UK land-based casino to life in the virtual world. This way, players aren’t limited to their...

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What does John have to say?

The Palaces casino is a platform with potential. They have regular promotions and offers, which are always a plus, and a decent selection of games, albeit limited. As for the website, it has a simple design and colour scheme, perfect for newcomers to find their footing quickly. Overall, it ensures players a secure, yet enjoyable casino experience, which is really what it’s all about.
3.0 rating
3 /5
  • User-friendly site
  • Converts well on mobile
  • Limited game selection
  • No VIP programme

The Palaces casino brings your favourite UK land-based casino to life in the virtual world. This way, players aren’t limited to their physical entertainment venues, but are eligible for online accessibility and are able to have that authentic experience on the go. Its reach has expanded due to its online presence, and the virtual casino continues to grow.

The Palaces Casino is a fairly polished and strategically organised online platform. With its black backdrop, an ongoing slideshow of games, and the Whitehouse inspired logo to the left of the banner, this casino is a classy find.


Welcome Bonus – 200% up to £25

As per usual, this casino has made a tempting bonus offer to attract newcomers. This specific Palaces casino offer is especially for the online bingo lovers out there:

  • 1st deposit: 200% match bonus up to £25

The minimum deposit to claim the bonus is £25. The bonus needs to be wagered twice (2x), and can be only used to play Bingo games.

This bonus cannot be withdrawn, but you may withdraw any winnings made from it.

Wagering requirements

The wagering requirements for this offer requires that players wager twice (2x) the bonus value on bingo games. If you wager on casino games, it will not count towards the wagering requirements.

You will not lose the bonus by making a withdrawal once the wagering requirements have been met. However, if you make a withdrawal prior to meeting the wagering requirements, then the last bonus awarded will be forfeited.

If you receive other bonuses (e.g. chat or deposit bonuses) during the promotion period then you will also need to meet the wagering requirements for these bonuses. The wagering requirements will be satisfied in the order that the individual bonuses are awarded.

The bonus expires within 60 days of being awarded. In the case where the time limit is exceeded or the wagering requirements have not been met, the bonus will be cancelled.

The standard wagering requirement for bonus money is 35x the bonus amount received. This may change for specific promotions if specified on the concerning promotion page.

In order for players to redeem the bonus winnings from extra spins to their real cash balance, there is a standard wagering requirement of 35x the bonus amount initially received. In the case of bonus spins, the bonus amount is equal to the amount won from the awarded spins.

Bonus Code

It has become relatively common practice for UK casinos to offer their bonuses through a code. These are usually strings of text that give the user access to particular perks and bonuses. This casino has opted to take the simpler route, allowing players to access any benefits or bonuses without the need for codes. Sometimes, simpler is better.


To register on this casino site, simply navigate toward the top right of the homepage and click on “Sign Up”. Then, fill in your age, identity, place of residence, e-mail address, and mobile or landline phone number. Basically, if you’ve got an IQ of over 20 and know the written alphabet, you’re safe.

Promotions & offers

To access The Palaces’ latest offers, go to their “promotions” page. Here, players can observe or even claim the casino’s best deals.

On top of the welcome package, this virtual platform is offering to match players’ deposit with a 15% bonus up to a maximum of £150. Which basically translates to: if you deposit any amount up to £150, you will receive a bonus of 15%, with a minimum deposit of £10.

The offer is limited to bingo, which means that players cannot claim it on any other casino games. The bonus cannot be withdrawn but you can withdraw any winnings made from the bonus.

The offering requires that you wager twice (2x) the bonus value on bingo games. Wagering on casino games will not count towards the wagering requirements. You will not lose the bonus on making a withdrawal once the wagering requirements have been met, however, if you make a withdrawal before the bonus wagering requirements have been met then you will forfeit the last bonus awarded.

When the deposit is made, you will be credited with the 15% deposit bonus. If other bonuses are awarded during the promotion period, then you will also need to consider the wagering requirements for these bonuses.

As with the welcome package, the bonus expires within 60 days of being awarded, and the remainder of the bonus scheme will be cancelled.

Payment Methods

The terms & conditions state that all withdrawals are processed within a couple of hours and that they are strongly committed to quick and efficient withdrawals. That’s a pretty bold statement; so, judging by their confidence, they must have something going for them.

Casino Games & Slots

The game library includes video slots, live casino games, bingo, roulette, blackjack and table games. There are 4 bingo rooms and 128 slots available on this platform. If quantity were the single most relevant factor of this casino, we’d say they did pretty badly. However, due to being supported by leading providers and ensuring a safe, secure, and quality gaming experience, it appears to be made up for.

Game Providers

The list of providers is also relatively limited, although it does brandish a couple of industry giants. The range includes:

Mobile version

Their mobile offering has undergone a complete revamp, creating a mobile casino that is significantly faster and more responsive than before. In a world where an exponentially-increasing amount of people are using mobile devices for work and play, this was a smart move. Fire up your iPhone, iPad or Android device to enjoy it anywhere!

VIP Programme

Currently, there is no VIP programme available. This may be seen as a drawback to some, especially those who become dedicated to the platform they use and intend to climb the benefits ladder.

Additional Information

The Palaces is owned and operated by Palatial Leisure Limited, which is licensed and regulated by the UK Gambling Commission, Licence Number: 000441. They also run a number of other online and UK land-based casinos, bingo clubs and other entertainment ventures.

The founder and Managing Director, Patrick Duffy, is often credited with the casino’s success. With more than thirty years in bingo management under his belt, Duffy has continuously played an active role in running the casino.

With regular promotions, an easy-to-navigate user interface, and a high-quality selection of games to choose from, this platform makes for a decent casino destination. Furthermore, support is available in several languages, across multiple channels. Although, the support is not a 24/7 service, which may come as an inconvenience for the night owls.

In casino site is unavailable in the following countries:

  • Angola
  • Argentina
  • Australia
  • Belgium
  • Canada
  • Chile
  • China
  • Cuba
  • Cyprus
  • Estonia
  • France
  • French Guyana
  • Guadeloupe
  • Hong Kong
  • Iraq
  • Iran
  • Israel
  • Italy
  • Japan
  • Kuwait
  • Martinique
  • Mayotte
  • North Korea
  • Poland
  • Qatar Reunion
  • Singapore
  • South Korea
  • Sudan
  • Syrian Arab Republic
  • Thailand
  • Turkey
  • United Arab Emirates
  • Ukraine
  • United States of America
  • Venezuela

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